Pathwright - Notice history

All systems operational

Primary Service - Operational

100% - uptime
May 2024 · 100.0%Jun · 99.92%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

API Server (GraphQL) - Operational

100% - uptime
May 2024 · 100.0%Jun · 99.92%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Backend Server - Operational

100% - uptime
May 2024 · 100.0%Jun · 99.91%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Notice history

Jul 2024

Investigating loading issues with Vimeo videos embedded via iFramely
  • Resolved
    Resolved

    This incident has been resolved.

    If you still experience loading issues for any of your Vimeo videos embedded via Iframely, you can follow these steps to resolve: 1) Go to https://iframely.com/embed, 2) enter URL 3) see the results and then hit "REFRESH" button manually to invalidate that URL.

  • Monitoring
    Monitoring

    We implemented a workaround and are currently monitoring the result. The root cause is still unknown but lies with a 3rd party service.

    The workaround enables learners to view Vimeo embedded videos, but those videos affected will still not load when editing.

  • Investigating
    Investigating

    We're currently investigating loading issues with Vimeo videos embedded via iFramely. It appears that only some Vimeo videos embedded via iFramely are affected.

Jun 2024

Backend Server isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Backend Server is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Backend Server cannot be accessed at the moment. This incident was created by an automated monitoring service.

Backend Server isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Backend Server is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Backend Server cannot be accessed at the moment. This incident was created by an automated monitoring service.

Elevated error rates
  • Resolved
    Resolved

    We've resolved the issues that impacted access to the Pathwright Platform over the past few hours. We will continue to monitor throughout the day. Thank you for your patience!

  • Monitoring
    Monitoring

    We have implemented fixes for the issues affecting platform availability, and the platform is currently back to full performance. We will continue to monitor to ensure that stability is maintained.

  • Identified
    Identified

    We have identified the issue and are currently making repairs to our servers to restore access to the platform. Thank you for your patience.

  • Investigating
    Investigating

    We are currently investigating elevated error rates that may prevent access to the Pathwright platform. We'll keep you updated as our investigation progresses.

May 2024

No notices reported this month

May 2024 to Jul 2024

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