Pathwright - Partial outage due to global Google Cloud Platform outages – Incident details

All systems operational

Partial outage due to global Google Cloud Platform outages

Resolved
Partial outage
Started 6 months agoLasted about 1 hour

Affected

Primary Service

Partial outage from 7:10 PM to 8:31 PM

API Server (GraphQL)

Partial outage from 7:10 PM to 8:31 PM

Backend Server

Partial outage from 7:10 PM to 8:31 PM

Updates
  • Resolved
    Resolved

    At this time, our testing confirms that all Pathwright Platform features affected by the Google Cloud Platform outage are now recovered.

    If you continue to see any issues or errors, please let us know at hello@pathwright.com.

    Thanks again for your patience!

  • Monitoring
    Monitoring

    Google's latest update suggests that the incident should now be resolved in most regions. We are monitoring and verifying that the affected Pathwright Platform features are recovering.

  • Update
    Update

    We are continuing to monitor relevant status pages for the Google Cloud Platform. At this time, Google's last update to the main Cloud Platform outage suggests that the underlying cause of the incident has resolved, but other downstream services continue to see disruptions: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

    We are also monitoring the status page for Firebase (a part of the Google Cloud Platform), which backs a number of the features on the Pathwright Platform that are currently experiencing issues: https://status.firebase.google.com/

    We will keep you updated as we receive more information. Thank you for your patience.

  • Identified
    Identified

    We are currently experiencing outages on parts of the Pathwright Platform due to a global outage on the Google Cloud Platform.

    Impacted services include:

    • Media Manager

    • Hosted video

    • Blocks

    • Notifications

    • Realtime updates for Radar

    • In-path notifications on publish

    • Copying paths and path items

    We are monitoring the Google Cloud Platform status page for more updates: https://status.cloud.google.com/

    We are also monitoring for any broader impacts across other parts of the platform and other external services. We will keep you up to date on this status page.

    We apologize for the inconvenience.