Pathwright - Planned platform maintenance – Maintenance details

All systems operational

Planned platform maintenance

Completed
Scheduled for February 15, 2025 at 3:00 AM – 10:44 AM

Affects

Primary Service

Under maintenance from 3:00 AM to 10:44 AM

API Server (GraphQL)

Under maintenance from 3:00 AM to 10:44 AM

Backend Server

Under maintenance from 3:00 AM to 10:44 AM

Updates
  • Completed
    February 15, 2025 at 10:44 AM
    Completed
    February 15, 2025 at 10:44 AM

    Infrastructure upgrades are now complete. Thank you for your patience!

  • Update
    February 15, 2025 at 10:22 AM
    In progress
    February 15, 2025 at 10:22 AM

    The Pathwright platform is restoring functionality as database upgrades come to completion. We'll keep this maintenance notice up for now as we monitor the final stages of the upgrades. Thank you for your continued patience throughout the maintenance period!

  • Update
    February 15, 2025 at 10:02 AM
    In progress
    February 15, 2025 at 10:02 AM

    Database upgrades are still underway, and we're continuing to investigate the reasons for the delays in the upgrades. We'll keep you posted on this status page.

  • Update
    February 15, 2025 at 9:04 AM
    In progress
    February 15, 2025 at 9:04 AM

    Maintenance is still underway. Database upgrades are taking longer than expected based on our pre-upgrade tests, but by current estimates, we still expect that they should be completed soon. Thanks again for your patience.

  • Update
    February 15, 2025 at 8:04 AM
    In progress
    February 15, 2025 at 8:04 AM

    We're still working on some final upgrades to our database. We'll keep posting updates as maintenance continues.

  • Update
    February 15, 2025 at 6:17 AM
    In progress
    February 15, 2025 at 6:17 AM

    We're still working on upgrades to our core infrastructure. We'll continue to keep you up to date as upgrades progress.

  • Update
    February 15, 2025 at 4:44 AM
    In progress
    February 15, 2025 at 4:44 AM

    Maintenance is still underway. Thank you for your patience!

  • In progress
    February 15, 2025 at 3:00 AM
    In progress
    February 15, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    February 15, 2025 at 3:00 AM
    Planned
    February 15, 2025 at 3:00 AM

    We're planning a few routine updates to our servers that will help keep everything running fast and secure behind the scenes.

    This maintenance will require planned downtime that may impact you and your learners' ability to access your school. Here's what you need to know:
    ​

    🗓️  Date & time: We'll begin the upgrades on Friday, February 14th, 2025 at 10pm EST and expect to complete them by Saturday, February 15th, 2025 at 4am EST.

    ⏰  Expected downtime: We anticipate these upgrades to take between 4 - 6 hours to complete. The platform will be inaccessible while these upgrades are in progress.

    🔐  Data safety: All of your school's data will remain safe and unmodified during the maintenance period.

    ✅  Status updates: Status updates will be available throughout the maintenance period on this status page.

    ​💬 Consider notifying your learners and staff: We only send scheduled maintenance notifications like this to school administrators. So if this maintenance window will impact your learners or staff members, we recommend that you let them know as well so that they can plan ahead.


    If you have any questions or concerns, please let us know at hello@pathwright.com.