Planned database maintenance

Resolved after about 1 hour
May 21, 2022 at 3:00 AM
May 21, 2022 at 4:06 AM
API Server (GraphQL)
Backend Server
Primary Service
  • Completed
    May 21, 2022 at 4:05 AM

    Maintenance is now complete, and access to schools is now restored. Thank you for your patience!

  • Update
    May 21, 2022 at 3:54 AM

    We're completing a final few performance checks before taking the Pathwright platform back online. We expect maintenance to be done soon.

  • Update
    May 21, 2022 at 3:31 AM

    Maintenance is still underway. We currently expect maintenance to be complete ahead of schedule. We'll keep you posted.

  • Update
    May 21, 2022 at 3:10 AM

    Database maintenance is underway. We'll keep you posted with status updates on this page as the maintenance progresses. Thank you for your patience!

  • In progress
    May 21, 2022 at 3:00 AM

    Maintenance is now in progress

  • Planned
    May 21, 2022 at 3:00 AM

    We're planning a few routine updates to our servers and database that will help keep everything running fast and secure behind the scenes.

    This maintenance will require planned downtime that may impact you and your learners' ability to access your school. Here's what you need to know:

    🗓️  Date & time: We'll begin the upgrades on Friday, May 20th, 2022 at 11pm EDT and expect to complete them by Saturday, May 21st, 2022 at 1am EDT.

    ⏰  Expected downtime: We anticipate these upgrades to take between 1 - 2 hours to complete.

    🔐  Data safety: All of your school's data will remain safe and unmodified during the maintenance period.

    ✅  Status updates: We'll remind you of the maintenance window before it begins and you'll be able to check the status anytime before and during the upgrade on this page.

    💬  Consider notifying your learners and staff: We only send messages like this to school administrators. So if this maintenance window will impact your learners or staff members, we recommend that you let them know as well so that they can plan ahead.